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CQC Rating: GOOD

      Mission Statement and Statement of Purpose

 

To provide consistently high standards of professional care in order that those we care for (the "service User") can live as normally as possible where their individuality, independence and dignity are respected and upheld.

The company was established in 1988 and has been providing care in Kent and Medway since 1990.

The aim of Boldglen Ltd is to sustain the quality or service provided to dependant Service Users, while meeting the challenge of new regulatory requirements. We will accomplish this by training our staff to meet the needs of our service users and by having in place a training programme for each member of staff to develop their skills. We will monitor our services by regular assessments of all staff by soliciting views from our Service Users.

The company has produced a statement of purpose which outlines the care we provide, how we are organised to provide that care and includes a general overview of the facilities, services and practices adopted to implement the efficient delivery of service and meeting our stated purpose.

Naturally there is more to our service provision than a few pages stating our purpose, therefore, our statement or purpose should be read and applied in conjunction with our wider policies, procedures, practicies and protocols.

Our statement of purpose is available to all new prospective service user's, visitors and other relevant "interested parties" with an interest in our care provision. A copy of the entire statement of purpose is lodged with the quality care commission.

Where any part of the statement of purpose changes, we ensure that all circulating copies are updated within 28 days of that change. Furthermore, the CQC are also sent those changes in order that they may update the copy lodged with them.

Our internal Statement of Purpose copies are kept in a loose leaf format so that they can be easily added to and updated. The contents of the statement of purpose are quite diverse and our internal copies are carefully indexed so that finding information in the statment of purpose is easy.

Download Service User Guide PDF >>


 
  Boldglen Care Division
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